Direct answers from the Lazona Tile Care field team in Chandler, Arizona. Real pricing, real chemistry, no sales runaround. Every answer links to the full detail.
Mopping cleans tile, not grout. A flat mop head glides over the recessed grout line and pushes soiled water into the pores. In Arizona, dissolved calcium from hard water locks that soil in place, so the stain is embedded rather than sitting on the surface. Only hot-water extraction reaches it.
Read the full grout cleaning guideIf grout is stained rather than soiled, cleaning will not restore uniformity. It is the same as a laundered shirt that still shows the stain: clean, but discolored. Grout color sealing coats every line in one uniform pigment that blocks future staining, which is why Lazona backs it with a 15-Year Warranty.
See grout color sealingPenetrating sealers need reapplication every 12 to 24 months in Arizona because heat and hard water break them down. Grout color sealing is different: it is a bonded pigmented coating, not an impregnator, and it carries our 15-Year Warranty. That is the Never Seal Again difference.
See the 15-Year WarrantyIt is the closest thing to permanent that exists for grout. The pigment chemically bonds to the cementitious grout and forms a sealed, non-porous surface that resists staining, mopping chemicals and hard water. Lazona warranties that finish for 15 years under the Maintenance Plan.
See Permanent Grout RestorationLazona Tile Care starts tile and grout cleaning at $1.00 per square foot for professional hot-water extraction. Heavier soil, textured porcelain or travertine surfaces move the range to roughly $1.50 per square foot. Minimum service charge is $750.
See tile & grout cleaningGrout color sealing starts at $2.50 per square foot in Chandler, Gilbert, Mesa and the surrounding East Valley, applied after a full cleaning. Pricing depends on grout width, tile format and how much repair the lines need first. Every job includes minor grout repairs, appliance protection, pulling appliances, baseboard cleaning and the transferable 15-Year Warranty. Extended repairs, hollow tile injection and perimeter home caulking are billed as a separate line item.
See the 2026 pricing hubRestoration runs roughly 70 to 80 percent less than tearing out and retiling. A typical Arizona home retile lands between $21,000 and $36,600, while a full professional restoration of the same square footage lands between $2,400 and $4,600 with no demolition and no displacement.
Read the cost comparisonMinimum service is $750 for restoration and cleaning work, and repairs start at $500 regardless of size, because mobilization, containment and materials cost the same on a small job. You can model your own range in seconds with our published calculator.
Open the price calculatorYes. Etching is physical damage to the stone surface, not a stain, so it is removed mechanically. We grind and hone with a progressive diamond grit sequence, then repolish to the original reflectivity. Replacement is almost never necessary on marble, travertine or limestone.
See stone polishing & honingYes. Travertine is a calcite stone with open voids, and Arizona hard water plus UV exposure accelerates mineral deposits and spalling. An impregnating sealer buys reaction time against spills and scale, but it must be reapplied. Honing plus sealing is the durable answer.
Read the travertine sealing guideThat film is calcium and magnesium scale left behind as Arizona hard water evaporates. Household cleaners cannot dissolve it, and acidic products etch the stone or erode the grout instead. Professional descaling removes the mineral layer, then color sealing and caulking lock the surface.
See hard water stain removalDescaling, mold remediation, grout repair or regrouting, removal and replacement of all caulk joints, grout color sealing, and stone honing or polishing where the shower is natural stone. Showers start at $1,500 and are typically completed in one to two days.
See shower restorationA hollow tap means a void where mortar never bonded the tile to the slab, usually from spot bonding or incorrect troweling. It is a documented bond failure, not a cosmetic quirk, and it is where cracked tile and crumbling grout start. Voids get mapped by sounding before repair.
Read the hollow tile guideUsually yes. We remove the failed tile without disturbing its neighbors, correct the substrate, reset with full mortar coverage and blend the grout color so the repair disappears. Repairs start at $500. Matching material is the constraint, so keep any attic stock you have.
See tile & stone repairThere is no trip charge in Chandler, Mesa, Gilbert or Tempe. A $75 trip charge applies to nearby outlying cities, and $150 applies to Scottsdale, Paradise Valley, Glendale, Peoria and similar distances. It is disclosed before you book, never after.
See service areasYes. The Lazona 15-Year Warranty on grout color sealing transfers to the next homeowner when you enroll in the Maintenance Plan, which makes restored floors a documented asset on the listing sheet rather than a maintenance question.
Read the warranty termsMost residential tile and grout cleaning plus color sealing projects finish in one day. Stone honing and polishing on larger floors runs one to three days. Showers are typically one to two days. Floors are walkable the same day, with light care for the first 24 hours.
Book a consultationYes. We restore restrooms, lobbies, pool decks, natatoriums and back-of-house tile for East Valley facilities, with after-hours scheduling, slip-resistance treatment and documented maintenance intervals so surfaces stay compliant between visits.
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Our experts will assess your surfaces and provide honest recommendations tailored to your needs.
Contact Lazona Tile Care today for a consultation on tile cleaning, natural stone restoration, grout repair, or any of our professional surface care services. We serve homeowners and businesses across Gilbert, Mesa, Chandler, Scottsdale, Phoenix, and all surrounding East Valley communities.
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