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    Privacy Policy

    Last updated: June 30, 2026

    Information We Collect

    When you contact Lazona Tile Care, we may collect the following information:

    • Name and contact information (phone number, email address)
    • Property address for service locations
    • Photos of surfaces requiring restoration
    • Service preferences and project details
    • SMS opt-in consent records, including the timestamp, the form used, and your IP address at the time of opt-in

    How We Use Your Information

    We use the information collected to:

    • Provide estimates and schedule services
    • Communicate about your project (email, phone, and — if you have opted in — SMS)
    • Send appointment reminders and follow-ups
    • Improve our services

    SMS / Text Messaging

    We only send SMS messages to customers who have affirmatively opted in through one of our website forms by checking the SMS consent box and providing a mobile number. Messages may include appointment reminders, quote follow-ups, scheduling updates, and occasional promotional offers. Typical frequency is fewer than 8 messages per month. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for assistance.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not sold, rented, or shared with any third party for any purpose. See our full SMS Terms & Conditions.

    Information Sharing & Protection

    We implement appropriate security measures to protect your personal information. We do not sell, trade, or transfer your information to third parties without your consent, except as required to provide our services (for example, our email and SMS delivery providers) or comply with legal obligations.

    Your Rights

    You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also withdraw SMS consent at any time by replying STOP.

    Contact Us

    If you have questions about this Privacy Policy, please contact us: