--- title: "Terms of Service | Lazona Tile Care" description: "Terms of Service for Lazona Tile Care. Review our service terms, policies, and conditions." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "LocalBusiness", "@id": "https://lazonarestorative.com/#business", "name": "Lazona Tile Care", "alternateName": "Lazona Restorative", "url": "https://lazonarestorative.com", "logo": "https://lazonarestorative.com/favicon.jpg", "image": "https://lazonarestorative.com/og-image.jpg", "telephone": "+14803520392", "email": "lazonarestorative@gmail.com", "description": "Arizona tile, grout, and natural stone restoration specialists - travertine and marble restoration, tile & grout cleaning, grout color sealing, stone sealing, and shower restoration for homes and facilities across Chandler, Gilbert, Mesa, Ahwatukee, Paradise Valley, and the greater Phoenix East Valley.", "address": { "@type": "PostalAddress", "streetAddress": "3100 W Ray Rd", "addressLocality": "Chandler", "addressRegion": "AZ", "postalCode": "85226", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": 33.3182, "longitude": -111.8413 }, "areaServed": [ { "@type": "City", "name": "Chandler", "containedInPlace": { "@type": "State", "name": "Arizona" } }, { "@type": "City", "name": "Gilbert", "containedInPlace": { "@type": "State", "name": "Arizona" } }, { "@type": "City", "name": "Mesa", "containedInPlace": { "@type": "State", "name": "Arizona" } }, { "@type": "City", "name": "Ahwatukee", "containedInPlace": { "@type": "State", "name": "Arizona" } }, { "@type": "City", "name": "Paradise Valley", "containedInPlace": { "@type": "State", "name": "Arizona" } }, { "@type": "AdministrativeArea", "name": "Phoenix East Valley, Arizona" } ], "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "08:00", "closes": "18:00" }, { "@type": "OpeningHoursSpecification", "dayOfWeek": "Saturday", "opens": "08:00", "closes": "16:00" } ], "priceRange": "$$", "currenciesAccepted": "USD", "paymentAccepted": "Cash, Credit Card, Check", "sameAs": [ "https://www.facebook.com/Lazonatilecare", "https://www.youtube.com/@lazonatilecare", "https://www.linkedin.com/company/lazona-tile-care", "https://nextdoor.com/page/lazona-restorative-cleaners-chandler-az" ], "foundingDate": "2016" }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://lazonarestorative.com" }, { "@type": "ListItem", "position": 2, "name": "Terms", "item": "https://lazonarestorative.com/terms" } ] } ] --- ![Luxury Arizona home interior with restored tile, grout and natural stone surfaces](/assets/luxury-arizona-home-bg-optimized-1m9Fm5nH.jpg) [Skip to main content](#main) [![Lazona Tile Care - Cleaning, Restoration, Repairs](/assets/logo-header-DMlTqFBS.jpg)](/) [Home](/) [Residential](/services) [Commercial](/commercial) [Service Areas](/service-areas) [About](/about) [ Explore Our Blog ](/blog)[CALL NOW](tel:4803520392) [CALL ](tel:4803520392) Home Residential Commercial Areas Info # Terms of Service Last updated: August 27, 2026 ## Services Lazona Tile Care provides professional tile, grout, and natural stone restoration services throughout the Phoenix metropolitan area, including Chandler, Mesa, Gilbert, Scottsdale, and surrounding communities. ## Estimates & Pricing All estimates are provided based on the information available at the time of assessment. Final pricing may vary if conditions differ from the initial evaluation. We provide transparent pricing with no hidden fees. ## Warranty Our grout color sealing services include a 15-year warranty. Specific warranty terms vary by service type and will be provided in writing upon service completion. Warranty coverage requires proper maintenance as recommended by our technicians. ## Scheduling & Cancellation We request at least 24 hours notice for appointment cancellations or rescheduling. Same-day service is available based on technician availability. ## Liability Lazona Tile Care is fully insured. We take every precaution to protect your property during service. Any concerns should be reported within 48 hours of service completion. ## SMS / Text Messaging Program By checking the SMS consent box on any of our website forms and providing your mobile number, you agree to receive text messages from Lazona Tile Care, including appointment reminders, scheduling updates, quote follow-ups, and occasional promotions. Message frequency varies (typically fewer than 8 messages per month). Message and data rates may apply. Reply STOP to opt out, HELP for assistance. Consent is not a condition of purchase. Full details are in our [SMS Terms & Conditions](/sms-terms) and [Privacy Policy](/privacy). ## Accessibility We are committed to making our website accessible. See our [Accessibility Statement](/accessibility) to report a barrier or request accommodations. ## Contact Us For questions about these terms, please contact us: - Phone: [(480) 352-0392](tel:4803520392) - Email: [lazonarestorative@gmail.com](mailto:lazonarestorative@gmail.com) [![Lazona Tile Care logo, tile, grout and stone restoration in Chandler Arizona](/assets/lazona-logo-CvAjZ-Ic.jpg)](/) Arizona's premier tile, grout, and natural stone specialists. [](https://www.facebook.com/Lazonatilecare)[](https://www.youtube.com/@lazonatilecare)[](https://linkedin.com/company/lazona-stone-and-tile)[](https://nextdoor.com/page/lazona-restorative-cleaners-chandler-az) Residential - [Travertine Restoration](/travertine-restoration) - [Marble Polishing](/marble-polishing) - [Tile & Grout Cleaning](/tile-grout-cleaning) - [Stone Sealing](/stone-sealing) - [Shower Restoration](/services/shower-restoration) - [Natural Stone Shower Restoration](/natural-stone-shower-restoration) - [Tile & Stone Repair](/tile-stone-repair) - [Countertop Restoration](/countertop-restoration) - [Grout Color Sealing](/grout-color-sealing) - [Grout Color Chart](/grout-color-chart) - [Headstone Restoration](/headstone-restoration) Commercial - [Pool Deck Restoration](/pool-deck-restoration) - [Saltillo Tile Restoration](/saltillo-tile-restoration) - [Commercial Stone Floors](/commercial/stone-floor) - [Commercial Tile & Grout](/commercial/tile-grout-restoration) - [Cemetery & Mausoleum Care](/commercial/cemetery-mausoleum-restoration) Service Areas - [Chandler (Home Base)](/service-areas#chandler) - [Gilbert](/service-areas#gilbert) - [Mesa](/service-areas#mesa) - [Queen Creek](/service-areas#queen-creek) - [Scottsdale](/service-areas#scottsdale) - [Paradise Valley](/service-areas#paradise-valley) - [Ahwatukee](/service-areas#ahwatukee) - [Tempe](/service-areas#tempe) - [View All Areas →](/service-areas) Quick Links - [Home](/) - [Pricing](/pricing) - [Price Calculator](/price-calculator) - [Answers Hub](/answers) - [How to Clean Grout (Guide)](/blog/how-to-clean-grout) - [Grout Quiz](/grout-quiz) - [Free Photo Assessment](/free-assessment) - [Builders & Realtors](/builder-realtor) - [Travertine Gilbert](/travertine-restoration-gilbert) - [Service Areas](/service-areas) - [Blog](/blog) - [Testimonials](/testimonials) - [Project Case Studies](/case-studies) - [FAQ](/faq) - [Contact](/contact) - [Warranty](/warranty) Popular Articles - [Porcelain Floors Impossible to Mop](/blog/porcelain-floors-impossible-to-mop-arizona) - [Grout Color Restoration Guide](/blog/grout-color-restoration-arizona-guide) - [Coatings for Man-Made Flooring](/blog/coatings-for-manmade-flooring-arizona) - [Hard Water Stains: Gilbert Showers](/blog/hard-water-stains-gilbert-shower-tile) - [Bleach Ruining Grout](/blog/bleach-ruining-grout-arizona-bathrooms) - [Vinegar Tile Cleaning Damage](/blog/vinegar-tile-cleaning-damage) - [Magic Eraser & Natural Stone](/blog/magic-eraser-ruining-natural-stone-countertops) - [Dish Soap Ruining Granite](/blog/dish-soap-ruining-granite-countertops-arizona) - [Shower Mold Dangers](/blog/shower-mold-dangers) - [Countertop Restoration vs Replacement](/blog/countertop-restoration-vs-replacement-arizona) - [Grout Repair vs Color Sealing Cost](/blog/grout-repair-vs-color-sealing-cost-guide-arizona) - [Color Sealing vs Retiling Cost](/blog/grout-color-sealing-vs-retiling-arizona-bathroom-cost) - [Tile & Grout Cleaning Gilbert AZ](/tile-grout-cleaning-gilbert-az) - [Remove Hard Water Stains: Shower](/blog/remove-hard-water-stains-shower-arizona) - [Maintain Modern Tile/Stone Shower](/blog/how-to-maintain-modern-tile-stone-shower-arizona) - [Modern Shower Restoration Case Study](/blog/modern-tile-stone-shower-restoration-case-study-arizona) - [Adora Falls Shower Restoration (Gilbert)](/blog/adora-falls-tile-shower-restoration-gilbert-az) - [Spot-Bonded Marmocer Marble (PV)](/blog/spot-bonded-marmocer-marble-restoration-paradise-valley) - [Arizona Travertine Needs Pro Sealer](/blog/arizona-travertine-needs-professional-sealer) - [Full Article Library](/blog/archive) Contact - [(480) 352-0392](tel:4803520392) - [Email Us](mailto:lazonarestorative@gmail.com) - 3100 W Ray Rd Chandler, AZ 85226 Made for homeowners and facility managers based on real results from thousands of valued clients. By submitting any form on this site with the SMS opt-in box checked, you consent to receive text messages from Lazona Tile Care at the number provided. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Mobile information is never shared with third parties for marketing. © 2026 Lazona Tile Care. All rights reserved. [Privacy Policy](/privacy)[Terms of Service](/terms)[SMS Terms](/sms-terms)[Cookie Policy](/cookies)Cookie Preferences[Accessibility](/accessibility) We value your privacy We use cookies to make our site work, analyze traffic, and improve our advertising. You can accept all, reject non-essential, or manage preferences. See our [Cookie Policy](/cookies) and [Privacy Policy](/privacy). Reject non-essentialManageAccept all [CALL NOW](tel:4803520392)[Instant Estimate](/price-calculator)